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February 2016

 The U.S. is the dominant FM market in the world and is getting bigger, however the International Facility Management Association says professionals must adapt fast to new technology to stay ahead.    


According to a report published by specialist technology and multisite property management firm SMS Assist, North America is the largest International Facilities Market (IFM) at USD 27.6 billion, of which the United States is the main region accounting for USD 25.1 billion.

Business is booming in the sector and the North American market growth is forecasted to be very robust, with industry revenues expanding at a six-year CAGR of 7.8% to reach a whopping USD 43.4 billion by 2017.

In the United States, like just about anywhere else in the world, FM professionals are faced with a huge variety of options. It is no longer simply a matter of where you want to go; now individuals get to decide how they want to get there, from a large array of options.

As the largest global association for facility professionals, the International Facility Management Association (IFMA) has a unique perspective on the state of the FM industry in the United States – especially as it compares with the rest of the world. In recent decades, FM has become a knowledge and skill-based profession that is intimately involved with an organisation’s strategic goals. It is no wonder, then that so many organisations – including the U.S. federal government – are making FM training and credentialing a central element of their built environment strategy.


Tony Keane, the IFMA’s President & CEO, says technology continues to have the biggest impact on the market. “There has been a great leap that lets us do more than we could ever dream of 30 years ago,” he said. “Each new system – from acquisition and implementation to use and maintenance – requires a facility professional with the skill needed to make it work. The concept of the built environment as a tool that can and does drive productivity, health and well-being and other organisational goals is relatively fresh. It is an idea that has profound ramifications. First and foremost, a tool is only as effective as the person using it. This explains the current shift in focus from high-tech buildings to well-trained facility professionals to run those buildings.

“At the same time, the global FM community has brought more ideas and options to table then have ever been available before. Knowing which options will work best for a specific organisation and then implementing them requires expertise. This is another driver for the rise and evolution of the global FM industry.”

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